Lucianne Bell interviews me about the role of psychology in design and the practicalities of applying behavioural science into commercial and public settings.
April 2025
Do Actions Speak Louder Than Words?
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Do Actions Speak Louder Than Words?
I contribute my thoughts to Boring Money's article on people's relationship with their money.
March 2025
Boring Money
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Boring Money
I chat with Sam Kendall from Beyond Encryption about how psychology is the crucial ingredient when attempting customer engagement.
October 2024
Beyond Encryption
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Beyond Encryption
A recording of my talk on the psychology of financial confidence for Wealth Wizards in May 2024.
May 2024
Wealth Wizards
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Wealth Wizards
My appearance at Google HQ on behalf of Multiply where I discuss the role of psychology for people adopting or resisting new technology such as ChatGPT, Gemini, and other AIs.
March 2024
Multiply
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Multiply
A talk I gave at the new Santander Work Café in London on how to use tips from psychology to stick to your resolutions and build better habits.
January 2024
Santander UK
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Santander UK
I chatted with Jon Hart from Moneyhub about how behavioural psychology can offer a unique way to look at creating and promoting financial products.
December 2023
Moneyhub
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Moneyhub
By examining the most notorious financial frauds in history, what can we learn about how to better protect our money today? I contribute towards this article in The Investor magazine.
May 2023
St. James's Place
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St. James's Place
I contribute a little tip from psychology to help Santander customers look after their future self.
Spring 2023
Santander UK
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Santander UK
I chat with Ben Covey and Simon Durling from Santander Private Bank about the psychology of investing when times are tough.
January 2023
Santander UK
Link to the full article
Santander UK
I chat with Holly Mackay from Boring Money about the psychology of risk and how it relates to chimps and nipples. This is part of Boring Money's 'Visible' online course for women (requires a free login to watch).
November 2022
Boring Money
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Boring Money
As the UK Financial Conduct Authority release their final guidance on how firms should be doing more to improve consumer understanding, I share my thoughts on what 'understanding' really means.
August 2022
Money Marketing
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Money Marketing
I share my thoughts on the future of giving financial advice to customers and how it relates to the new human-less stores such as Amazon Fresh.
July 2022
Money Marketing
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Money Marketing
With the FCA about to release their Consumer Duty guidelines, I share my thoughts about how companies who adopt a psychological perspective will reap the benefits.
June 2022
Money Marketing
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Money Marketing
When is a nudge actually a sludge? I share some ideas and simple rules on how to use nudges positively.
February 2022
Link to the full article
Discover how a simple behavioural insight doubled sales of Alka Seltzer. Big results don't always come from big (and expensive) solutions.
February 2022
Link to the full article
Does financial education really help people to change their behaviours with money? I offer my views in this Money Marketing article from Simon Bussy.
November 2021
Money Marketing
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Money Marketing
My talk for the Altus Webinar Series in 2020 on the psychology of vulnerability.
November 2020
Altus Webinar
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Altus Webinar
During the COVID-19 pandemic, I collected together some ways psychology can help make the transition to home working a little easier.
April 2020
Link to the full article
A short video made for 'Permission to Play' where I walk through some simple behaviour models which can be applied to innovation and creative projects.
November 2019
Permission to Play
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Permission to Play
I chat with outspoken psychologist Dr Robert Epstein about the idea of self-management, behaviourism and behavioural psychology and how it relates to today’s digital world.
July 2019
Anchor.fm
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Anchor.fm
Designers and design teams are often now at the heart of creating self-improvement apps, websites and products. So it’s no longer just about changing ourselves, a designer can often help others change too.
June 2019
Anchor.fm
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Anchor.fm
We know about placebos when it comes to medication, but could there be an equivalent in design? Could the effects of design actually be an illusion and could processes like co-design compound the placebo effect?
May 2019
Anchor.fm
Link to the full article
Anchor.fm
I'm joined by interaction designer, Matt Jackson, to chat about when it's better to design something which is harder for people to understand.
April 2019
Anchor.fm
Link to the full article
Anchor.fm
I host the first podcast for online magazine, Designer Psychology. This episode introduces the idea that designers are actually psychologists who can draw.
March 2019
Anchor.fm
Link to the full article
Anchor.fm
What's persuasive geography, and could it be used to improve financial communications?
March 2019
Designer Psychology Magazine
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Designer Psychology Magazine
Sometimes keeping it simple (stupid) isn't an effective design principle.
February 2019
Designer Psychology
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Designer Psychology
For the start of 2019, I look at how techniques from behaviourist psychology can help you stick to your New Year's resolution.
January 2019
Designer Psychology
Link to the full article
Designer Psychology
Here's the new TV spot for the project I helped shape for Santander. The digital tool helps people consider if investing would be a better place to grow their money.
October 2018
Vimeo
Link to the full article
Vimeo
What can a turkey teach us about attempting to predict the future?
September 2018
Link to the full article
Are trading decisions made in isolation, or are we influenced by others? In the last post in the series, I explore how sidestepping the herd could create an advantage when investing.
August 2018
EQi article
Link to the full article
EQi article
In the latest issue of Confidant from Killik & Co, I argue against the vogue of describing our brains as irrational; it's simply playing neurological catch-up.
August 2018
Killik & Co
Link to the full article
Killik & Co
Exploring an interesting side-effect discovered when researching customer reactions to using Monzo Bank.
July 2018
Designer Psychology
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Designer Psychology
The second post in the series for EQi, this time focusing on how behavioural techniques can help trading when emotions take over.
June 2018
EQi article
Link to the full article
EQi article
The first article in a series for EQi, exploring how knowing your brain can give insight when making investment decisions.
May 2018
EQi article
Link to the full article
EQi article
Why do we save less than our counterparts in other developed countries? My chat with Tim Bennett of Killik & Co about how the answer may lie in the very nature of the English language.
March 2018
Killik & Co
Link to the full article
Killik & Co
The second post about how I challenged myself to apply a set of self-management principles to develop a new programme for continued learning.
February 2018
Designer Psychology
Link to the full article
Designer Psychology
I talk about the psychology of saving and how children can be taught savings techniques in the Financial Times.
January 2018
Financial Times
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Financial Times
Discussing the taboos around money and why in this day and age we are still so reluctant to talk about it. With Holly Mackay and Lucy Mangan.
January 2018
Killik & Co
Link to the full article
Killik & Co
If you have ever felt the amount you read, listen or watch doesn't correlate with how much you learn, this is for you.
Here I introduce a new self-motivated programme for continued learning.
January 2018
Designer Psychology
Link to the full article
Designer Psychology
What does new research into savings behaviour have to do with a two-thousand-year-old Greek myth?
September 2017
Link to the full article
My talk at the James Hay Retirement Wealth Symposium 2016 about how people really make investment decisions.
October 2016
Vimeo
Link to the full article
Vimeo
Talking at the 2016 Altus conference about why the upcoming surge of robo-advisers need to consider psychology to be effective.
February 2016
Vimeo
Link to the full article
Vimeo
Does our current obsession with rationality in finance need a Dadaist revolution?
January 2016
Link to the full article
Writing about the importance of acknowledging people's irrational side when attempting to create digital financial services.
September 2015
Equatex Reflex Magazine
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Equatex Reflex Magazine
What's the psychological impact now cash is no longer the most popular form of payment in the UK?
August 2015
Medium
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Medium
Do we really only use 10% of our brain? And if so, what would happen if we realised its full potential?
July 2015
Medium
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Medium
I contribute to an article for Vox magazine about why Hillary Clinton's campaign logo got such a harsh reaction.
April 2015
Vox Magazine
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Vox Magazine
Balancing precariously on the edge of a building is the perfect location to talk about the psychology of risk. Created for Lorica Employee Benefits for presentation at their corporate summit on risk.
June 2014
Vimeo
Link to the full article
Vimeo
Sat on a train platform talking about how the psychology of change and how it affects our decisions when coming to retirement.
June 2014
Vimeo
Link to the full article
Vimeo
My appearance on Channel 4's 'For The Love Cars', doing a live experiment with children about the psychology of car design.
May 2014
Channel 4
Link to the full article
Channel 4
How my experiment regarding online connections and popularity erupted into an internet phenomenon.
October 2013
Medium
Link to the full article
Medium
I contribute to an article exploring the importance of an understanding of psychology when it comes to design.
January 2013
Digital Arts Online
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Digital Arts Online